International NGO Safety Organisation

Meet INSO

Asem

Function: GIS Officer
Location: Syria Programme, based in Amman
Nationality: Jordanian
Asem, GIS Officer for INSO Syria, says at INSO, GIS is not just a support function; it’s central to the mission.

Can you tell me a little bit about your professional background?

Since the start of my career I’ve worked with GIS, starting with Jordan Civil Defence before moving into the Humanitarian Sector with REACH. I joined INSO a year ago and now I use my GIS skills to support safety coordination for humanitarian operations, creating dashboards and maps that enable teams to make informed decisions in complex environments.

How would you explain what GIS is to someone completely unfamiliar with the term?

GIS, or Geographic Information Systems, is a technology that integrates maps with data to analyse and understand geographical patterns and relationships. At INSO, GIS is vital in supporting humanitarian operations by creating clear and actionable visuals of complex information, such as conflict incidents and safety trends. This enables organisations to make informed decisions, plan strategically, and enhance safety for their teams operating in challenging environments.

What does a regular workday look like for you as an INSO GIS Officer?

Each day brings new challenges, but I typically start by reviewing incoming requests and prioritising tasks based on urgency. A large portion of my day is dedicated to creating maps, visualisations, and analysing data to ensure it’s clear, accurate, and actionable. I also collaborate closely with safety advisors and other team members to make sure our outputs align with their needs and provide value for our partners in high-risk situations.

What motivates you in your work?

I’m motivated by knowing that the high-quality maps and visualisations I produce directly contribute to humanitarian efforts and enhance safety on the ground. It’s incredibly rewarding to see the final printed maps and hear the positive feedback from partners who rely on them in challenging environments. The impact we make through our work is what keeps me driven.

What’s the best part of your role?

The best part of my role is knowing that my work truly makes a difference. The maps and data-driven visualisations I create are integral to the reports INSO produces, strengthening them to support safety and humanitarian organisations in challenging environments. I also thrive in the collaborative nature of my role—working with a talented and supportive team that shares the same mission keeps me motivated every day.

What makes working at INSO different from working in other organisations that you’ve worked at?

At INSO, GIS is not just a support function; it’s central to the mission. The focus on providing real-time, actionable information to ensure the safety of humanitarian workers is unique. What sets INSO apart is the incredible teamwork and innovation. The entire team is dedicated to the mission, and it’s inspiring to be part of such a passionate and driven group.

What is your top tip for someone who wants to join INSO?

My top tip is to be ready to adapt and learn. The work is fast-paced and dynamic, so flexibility and a willingness to grow are key. Strong technical skills are important, but equally valuable are good communication abilities and the capacity to work well with diverse teams. Above all, a passion for humanitarian work is essential, as it’s the foundation of everything we do at INSO.

Complete this sentence: When I’m not working, you’ll find me…

…spending time outdoors, whether hiking or camping, or simply relaxing with my family. I also enjoy unwinding by getting lost in a good movie. Taking time to recharge and appreciate the little moments helps me stay balanced and motivated.