International NGO Safety Organisation

Our principles

The accountable humanitarian professional

INSO staff discuss with participants during a training in Hargeisa. Credit: H. Abdiraman/INSO

Our foundations

Committed to principled humanitarian action

INSO is a non-profit, non-governmental organisation operating on the humanitarian principles of impartiality, neutrality, independence, and humanity.


We are a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief (1994).


Read the Code of Conduct 

In 2016 we drafted our own principles statement and adopted the concept of the ‘accountable, humanitarian professional’.


We aim to be accountable by building trust-based relationships with our beneficiaries and donors; humanitarian by remaining impartial and rejecting political or military interference; and professional by always innovating and maintaining a commitment to service, quality and efficiency.

More on our organisational principles 

An INSO team member uses a radio in Hargeisa. Credit: H. Abdiraman/INSO

Safeguarding and Code of Conduct

Standing up against exploitation and abuse

We believe that everyone has the right to be protected from all forms of harm, abuse, neglect and exploitation and have developed a robust safeguarding policy and a code of conduct that applies to all staff, at all times.


Through these tools, we commit to addressing safeguarding using the four pillars of awareness, prevention, reporting and response.


More on our safeguarding approach