International NGO Safety Organisation

Human Resources Officer – Yemen (Yemeni nationals only)

Location: Aden, Yemen
Deadline: 20 June 2024
Required: Fluency in English & Arabic

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training.

INSO supports more than 1200 NGOs in 17 of the world’s most insecure countries and is headquartered in The Hague, Netherlands.


INSO Yemen

INSO began operations in Yemen in partnership with donors and NGO partners and is planning the start of programming in the first quarter of 2024. INSO’s partial rollout of services in Yemen began in April 2024 after completing registration and will support the humanitarian community in South Yemen by providing timely reporting, coordination support, and training.


Job Summary

The Human Resources Officer is responsible for providing efficient and effective human resources administrative support to the operations of the INSO Country Office, under the supervision and guidance of the Operations Manager.


Main Duties and Responsibilities


  • Ensure all INSO HR internal policies and procedures are compliant with local labour laws and regulations.
  • Ensure that probation periods, contract expiration dates are monitored effectively and action taken in a timely manner,
  • Maintain communication with local authorities including tax office, ministry of labour, etc. to maintain strong local governmental relationships.
  • Ensure that staff arriving/departing from the country office (CO) has the appropriate documentation (Visa, INSO Card, work permit, Alien registration, etc).



  • Support management in the full cycle of the recruitment process, including vacancy announcements, interview set-ups, staff inductions, as well as onboarding and off boarding.
  • Prepare the national staff and Field Monitor employment contracts and amendments in accordance with legal requirements and available templates.


HR Administration

  • Prepare other HR documentation including termination/warning letters, acting allowances, etc.
  • Ensure that HR files contain the mandatory documentation according to the internal checklist.
  • Ensures the HRIS is up to date through regular checks of data and maintains the HRIS as required
  • Maintain and update staff absences and liaise with Finance Department for payroll purposes.
  • Assist the Operations Manager in establishing annual leave planning to plan staff shifts and cover operational needs.
  • Assist in staff travel planning.
  • Focal point for staff and consultants on insurance policy.
  • Review payroll for National Staff and Field monitors and act as point of contact for any payroll related queries.
  • Assist the Operation Manager in the drafting of various communication documents, administrative letters and facilitation of meetings to inform national employees of HR rules and procedures
  • Assists the Operation Manager in the event of an internal and/or external audit or inspection




  • Bachelor’s Degree in Business Administration, HR Management, or any other relevant field.
  • Fluency in English and Arabic language both written and verbal.
  • Previous experience in humanitarian sector.
  • Minimum 3 years of relevant work experience.
  • Proficiency in Microsoft Office Tools.
  • Based in Aden


Nice to Have:

  • HRIS experience.
  • INGO experience.


Personal Attributes

  • Attention to detail.
  • Ability to identify issues, analyse and participate in the resolution of problems.
  • Excellent communication, organizational and managerial skills.
  • Demonstrated understanding of humanitarian principles and practices.
  • Ability to work effectively and efficiently unsupervised.
  • Strong work ethic and capacity to take responsibility for his/her own actions.
  • Be able to work under pressure.
  • Confidentiality, integrity, and a sense of conflict-of-interest prevention.
  • Self-motivation, courtesy, and humility.
  • Capacity to work in multicultural environments.


Terms & Conditions

6 months contract, USD 1900  gross monthly salary

The expected start date is 15th July 2024


INSO’s Safeguarding Policy

INSO is committed to safe recruitment, selection and vetting of all potential new staff, trustees, and volunteers and ensures rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

All new hires will receive an orientation in INSO’s safeguarding policy and procedures and associated documents (Code of Conduct, Whistleblowing etc.).

All new hires will be required to sign and abide by the Code of Conduct as a condition of employment.

How to apply

Please submit completed applications to and reference “HR Officer ”  in the subject line. Applications should be in English and include:

  • An updated CV (maximum 3 pages).
  • A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.

Please do not send any additional information. Only short-listed candidates will be contacted.



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