Deputy Director – Yemen

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1200 NGOs operating in 17 of the world’s most insecure countries. INSO is headquartered in The Hague, Netherlands- the international city of peace and justice.

INSO Yemen

INSO initiated operations in Yemen in partnership with donors and NGO partners and is planning the start of programming in the first quarter of 2024. INSO’s partial rollout of services in Yemen have commenced in April 2024 after completing registration and will service the humanitarian community in South Yemen by providing timely reporting, coordination support, and training.

Job Summary

As Deputy Director, you will oversee all aspects of service delivery and play a key role in ensuring that INSO provides the best support possible to NGOs through services to beneficiaries in the regional security environment. Specific responsibilities include implementation and monitoring of services delivery, management of the program team and support to broader program strategy development and implementation.

You should have a strong background in NGO safety and security, be outgoing, inquisitive and detail oriented, and have significant experience building and leading high-performing teams. In addition, you will need to analyse complex security issues and contexts and share INSO’s commitment to humanitarian principles.

This post is based in Aden, Yemen and reports to the Country Director.

Major Responsibilities:

Team Leadership and Management

• Direct management of the program team- Safety Advisors, Training Manager, Information Manager; including recruitment, training, orientation, and on-the-job mentoring
• Steering the program during the Country Director’s absence

Service Delivery

• Editorial responsibility for bi-monthly analytical report
• Support the Country Director in the preparation of quarterly reports and monthly CD meetings
• Supervise and provide quality assurance of INSO service delivery and products
• Along with the Information Manager, ensure the Conflict Humanitarian Data Centre is up to date and that all standards and internal protocols are respected
• Represent INSO and liaise with third parties, including NGOs, the UN and international donors.

Program Development

• Support program development and implementation
• Develop and implement internal security management policy, SOPs and guidelines

Requirements:

• Fluency in English and advanced Arabic language skills required
• Relevant graduate-level education or equivalent work experience.
• Significant experience in insecure/conflict-affected environments with progressive seniority
• Proven writing, editing, and analytical skills and a keen eye for detail – the position entails substantial report editing and reviewing
• Experience in the humanitarian sector
• Demonstrable Middle East knowledge is essential; Yemen knowledge is preferred.
• Demonstrable understanding of humanitarian safety and access practices & principles and their application.
• Ability to adapt to multi-cultural and diverse social backgrounds.
• Understanding and commitment to the humanitarian principles of independence, impartiality, and neutrality.
• Mature leadership and staff management experience in multi-cultural settings
• Excellent networking, diplomatic, and representative communication skills

Nice to have

• Recent experience working in Yemen.
• Experience in Access, Security, or Safety management.
• Experience with NGO security and/or project management.
• Existing information networks.
• Detailed understanding of INSO mandate & services

Key Personal Competencies

• Excellent analyst
• Leadership skills
• Team player
• Strong interpersonal skills
• A good listener
• An effective communicator
• A proactive thinker

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions

Six month fixed-term (renewable) full-time contract based in Aden, Yemen. This position is open to national and expatriate candidates.

How to apply

Please submit applications to jobs@yem.ngosafety.org and reference ‘Deputy Director’ in the subject line.   Applications should be in English and include:

• An updated CV (max 3 pages)
• A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.

Please do not send any additional information. Only short-listed candidates will be contacted. Applications will be reviewed on a rolling basis.