Privacy policy

Privacy and security for the best possible experience

The International NGO Safety Organisation (“We”) is committed to protecting the privacy of the information you share with us when you access and use our services.

This policy (together with our terms & conditions, and any other documents referred to in it) describes how we collect, use and share the personally identifiable information you provide to us when you register with us or request from us to receive services.

All of our data and services are securely stored and hosted using Microsoft’s Cloud Services (Azure) inside the European Union. All sensitive data is hash (or encrypted) when necessary. For example, when you set your INSO password.

To request a data “dump” of your personal information or to remove all of your data associated with INSO, please contact support@ngosafety.org.

Data generated by your activity

In order to ensure the effective functioning and security of our services and to better understand visitor behavioural patterns, as you browse our sites and applications we automatically recognise, collect and store:

• Log information such as the pages you visit, the time/date and duration of your visit as well as your internet protocol (IP) address.
• Device and software information such as the type of browser and operating system (if provided by the browser), the URL of the referring page (if provided by the browser), the page or file requested.
• Login & Session information, including access datetime and location

This information is collected through the use of various technologies, including cookies which are small text files stored in your browser.

Access and storage

We will use this information: In general, access to your personal data is limited to appropriate staff within INSO. In some circumstances we make your data available outside INSO (or you provide some of your data directly to a third party), such as for:

• Sending emails to you. For this, we provide only your email address to SendGrid, Inc.
• Analytics: We use Google Analytics, Microsoft Clarity, and App Stores to help us understand visitor behaviour by allowing these services access to the data generated by your activity (such as session duration, number of clicks, downloads) and store it using cookies. This data is produced in an anonymous way and does not identify any individual visitors.

We encourage you to review the relevant third-party privacy policies when visiting their websites.

For all data protection inquiries, concerns or comments, please contact our IT Department at support@ngosafety.org.

Links to other websites

Where we provide links to websites of other organisations or entities, this privacy policy does not cover how they process personal data. For example, we link to our profiles on a number of social media platforms such as Twitter, LinkedIn, YouTube and Facebook. We encourage you to read the privacy notices of any other websites you visit.

Where we store your data

All data will be collected and held using cloud services located within the European Union and the European Economic Area or other territory complying with the legal and technical guidelines laid down for handling data by the European Union and will only be used for the specific purpose for which it was intended and to which you consented. It will not be used for any other purpose whatsoever. Any personal data we hold on you will be deleted or updated upon request and any inaccurate or misleading data held will be changed or deleted upon your request.

All information you provide to us is stored on our secure cloud servers. All Sites operated by INSO are protected with SSL encryption technology. Where we have given you (or where you have chosen) a password which enables you to access the member areas of the Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your details are securely stored on our system and in our database.

By providing personal details during your registration you are consenting to the use of those details for the purposes of identifying you as a unique user.

We use a variety of technical, physical, and administrative security measures to secure the confidentiality of your personal information and to protect it from loss, misuse, alteration, and destruction. However, due to the design of the internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties or by government agencies. You remain responsible for protecting your user name and passwords and for the security of information in transit to us over the internet.

Disclosure of information

We may share your personal information with any employee of our organisation.

We may disclose your personal data when required to do so by law, regulation, or legal process, or in response to valid requests by public authorities (such as a court, law enforcement agency, or data protection authority).

In accordance with Articles 31 and 23 of the General Data Protection Regulation (GDPR), we may also be required to cooperate with supervisory authorities and provide access to personal data where necessary for the performance of their legal duties. Such disclosures will always be made:

• Only when legally required or lawfully requested;

• In a proportionate and justified manner;

• With appropriate documentation of the request and our response; and

• Ensuring, where possible, that your rights and freedoms are protected.

We do not share your data with authorities without a valid legal basis, and we assess all such requests carefully before responding.