Information Manager (Kenyan nationals only)

Organisation Background:
Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1200 NGOs operating in 16 of the world’s most insecure countries. INSO is headquartered in The Hague, Netherlands- the international city of peace and justice.

INSO South Sudan:
The INSO South Sudan platform addresses the insecure operating environment NGOs face in the Republic of South Sudan. Based in Nairobi, Kenya, this programme will support NGOs providing much-needed humanitarian assistance amid a complex safety and access environment. The team will harness data and insights to provide timely analysis and coordination services to assist humanitarians navigating significant risks to staff and beneficiaries. As part of the INSO South Sudan team, you will be playing an active and impactful role in assisting the delivery of aid to people in significant need.

Job Summary:
As the Information Manager, you are responsible for complete understanding of all Conflict & Humanitarian Data Centre (CHDC) data entry, capabilities, storage, and security. You are the focal point for CHDC and the Partner’s Portal (IPP). In addition, you will provide technical support to the programmes team for creating visualisations and dashboards. This post is based in Nairobi, Kenya and reports to the Head of Mission. This is a one-year fixed term (renewable) full-time contract. We are looking for a start date as soon as possible.

Main Duties and Responsibilities:
Conflict & Humanitarian Data Centre (CHDC)
● Be the focal point of CHDC and understand the methodology with expert knowledge of the platform.
● Ensure that information recorded is correctly categorized, promptly updated, and is properly accessed.
● Monitor, assess, and continuously improve the accuracy and precision of data collected.
● Provide CHDC training and inductions to staff.

INSO Partners Portal (IPP)
● Be the focal point of IPP and understand the registration process.
● Guide the partners through the registration process and provide solutions to questions about the system.
● Monitor and update the registration of INSO partners.

Visualisation activities
● Fill information needs and sources in collaboration with the team.
● Aggregate data for analysis and presentation.
● Produce high quality maps, graphs, and other products to support INSO’s analysis and facilitate NGOs’ understanding of the conflict.

Technical Reference
● Train Information staff on data-entry responsibilities and data integrity.
● Manage and regularly update SharePoint folders with relevant materials.

Requirements:
Essential
● Bachelor’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.
● 3 or more years of experience in data management and visualization, in a similar humanitarian organization and context.
● Acceptance and understanding of humanitarian principles.
● Fluency in English.
● Experience with Power BI and DAX, or similar BI software (such as Tableau).
● Knowledge of database management using SQL.
● Experience in GIS tools such as ArcGIS, QGIS, etc.

Nice to have
• Knowledge in scripting languages such as Python or R.
• Knowledge and understanding of theories, concepts and approaches relevant the management of information in crises contexts.
• Familiarity with the operating environment in South Sudan.

Key Personal Competencies:
• Ability to identify issues and find solutions.
• Strong interpersonal skills and effective communication.
• Team player.

INSO’s Safeguarding Policy
INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions:
One-year fixed term (renewable) full-time contract based in Nairobi, Kenya. The position is only available to Kenyan nationals.

How to apply
Please submit completed applications to jobs@ssd.ngosafety.org and reference ‘IM South Sudan‘ in the subject line. Applications should be in English and include:
• An updated CV (maximum 3 pages).
• A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.

Please do not send any additional information. Only short-listed candidates will be contacted.