Information Manager – Analysis & Research Team

INSO Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries.

INSO is registered in the Netherlands with its headquarters in The Hague, the international city of peace and justice.

Job Summary

INSO is currently in the process of incorporating and upgrading its extensive repositories of in-country data from each of our 16 programmes into the Conflict and Humanitarian Data Centre (CHDC), INSO’s own innovative, interactive and internally designed software application. With instant access to a real-time conflict activity dashboard, comprehensive incident datasets and data visualisation tools, the CHDC will enable the adoption and enhance the application of evidence-based decision-making by INSO’s NGO partners regarding humanitarian safety and access.

Placed within INSO’s HQ, the primary aim of this position is to contribute to the broad range of global analysis outputs for INSO’s NGO partners, especially the monthly NGO Incidents Overview and quarterly Safety and Access Review, by establishing an internal system for global data collation as well as developing high-quality data visualisation products, including maps and graphs.

You will have a strong data analytical and visualisation background combined with a good understanding of spatial data, graphic design tools and information management. You will also possess a flexible, creative and detail-orientated approach while demonstrating commitment towards actively participating in a new and dynamic analytical team focusing on global products and services.

Organisational Structure

You will report to the Senior Analyst within the Analysis & Research Team (ART) based at HQ in The Hague. You will liaise and coordinate regularly with the Data Management Team in HQ and with Information Managers within INSO’s field programmes.

Key Responsibilities

• Manage the internal data interrogation and categorisation process for global reports (scheduled, tailored and research), in coordination with the Senior Information Manager and the Data Manager.
• Provide and produce maps and charts for global analysis reports in conjunction with the Senior Analyst and Research Analysts within the ART.
• Develop the graphic design, format and presentation of these reports before publication using Adobe InDesign, Illustrator, Microsoft Sway and Power BI.
• Identify, document and forward any in-country data discrepancies or inconsistencies during the production of global analysis to INSO’s Data Manager.
• Coordinate with the ART and country programmes in the design, development and production of tailored, comparative and thematic analyses for partner NGO and donor HQs.
• Provide data visualisation support to the ART in their presentations or briefings to INSO’s partner NGO and donor HQs.
• Identify and integrate innovative developments in data visualisation and analysis to enhance the quality of INSO’s products, especially for thematic research projects.
• Cultivate working relationships with INSO’s Information Managers across field platforms to enable effective communication channels.
• Offer ad-hoc assistance to the Global Communications Manager in gathering and illustrating evidence-based material from across field platforms on INSO’s impact.
• Engage with the Senior Information Manager on matters relating to technical advice, global standards and internal synergies.
• Promote and maintain a clear, consistent and logical structure for internal documentation related to the ART.
• Support the management of INSO’s main global registration accounts.
• Subscribe and contribute to maintaining and promoting the integrity, reliability and consistency of INSO’s data.

Mandatory Requirements

• Fluency in English (required).
• Masters degree in (Spatial) Data Science, Information Management, GIS or relevant field.
• Technical proficiency in GIS software, such as ArcGIS; presentation and design tools, particularly Adobe InDesign and Illustrator; data visualisation tools, specifically Power BI; and advanced MS Excel skills.
• Minimum 4 years work experience.
• Ability to work both independently and collaboratively to tight deadlines.

Preferred Characteristics

• Passionate about data analytics and data science.
• Pre-existing experience with conflict or crime datasets.
• Experience in security incident mapping.
• Relevant experience working in NGOs, international organisations, think-tanks or research consultancies.

Desirable skills

• Experience with ArcGIS scripting.
• Data Analysis Expressions (DAX) language.
• Code/script writing.
• Familiarity with SQL, including creating queries and manipulating data.

Key Personal Competencies

• Conceptual, critical and creative thinking
• Managing and solving complex problems
• Effective communication and interpersonal skills
• Organised and diligent work ethic
• Empowering and inclusive team player
• Cultural and situational sensitivity
• Principled and consummate professional

Terms & Conditions

Full-time position based in The Hague, Netherlands, 12 months contract (renewable), 8% vacation pay (vakentiengeld) and 2.5 days of annual leave accrued per month. INSO will provide Basic Premium ONVZ health insurance. This post may be eligible for Highly Skilled Migrant visa sponsorship.

Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

How to Apply

Please submit your application to jobs@hq.ngosafety.org no later than 15 July 2022 and reference ‘Information Manager – ART’ in the subject line. Applications should be submitted in English and include:

• An updated CV (maximum 2 pages).
• Three samples of your previous work in data visualisation and mapping.
• A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.

Please do not send additional information. Only shortlisted candidates will be contacted and invited to take an online skills assessment test.