International NGO Safety Organisation
National vacancy

Human Resources Manager – Ukraine (Ukrainian nationals only)

Location: Kyiv, Ukraine
Deadline: 15 September 2023
This postion is closed
Required: Fluency in English & Ukrainian

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1,000 NGOs operating in 16 of the world’s most insecure countries.

INSO is headquartered in The Hague, Netherlands, the international city of peace and justice.


INSO Ukraine

The INSO Ukraine platform supports close to 200 NGOs to deliver aid and assistance to an estimated 18 million people in need across the country. First launched as monitoring mission in 2015, INSO Ukraine has scaled up to support the growing humanitarian effort on the ground as the country entered a new phase of the war. The conflict is likely to be protracted with a substantial NGO effort for the foreseeable future.


Job Summary:

 As the Human Resources Manager, you are responsible for the successful delivery of the HR function within the country office. Reporting to the Country Director, and under the functional supervision of INSO’s Human Resources Director, you work closely with the Country Director and senior managers providing clear, effective and timely support and advice across the range of HR activities. In addition, you are  expected to ensure all legal and regulatory documents pertaining to HR are filed on behalf of INSO with the Ukrainian authorities in a timely manner.

The HR Manager is based in Kyiv, with travel to INSO’s three regional offices in Odessa, Dnipro and Lviv, and reports to the Country Director.


Major Responsibilities:

Human Resources

  • Develop Human Resources plans and strategy with the Senior Management Team and technical referents, to deliver a full HR service.
  • Responsible for the management of local recruitment processes and, in coordination with HQ, support international recruitment.
  • Ensure compliance with INSO procedures and Ukrainian labor law.
  • Lead and coordinate employee on-boarding; provide employee induction on HR matters.
  • Coordinate and monitor national employee performance monitoring, grievance management and discipline, escalating issues and proposing solutions.
  • Responsible for proper use and accuracy of employee data and information; maintain national personnel records.
  • In coordination with the finance and operations teams, oversee payroll, timesheets, tax payments/deductions and maintain national staff insurance enrolments/medical payments.
  • Responsible for line management and development of the HR team.
  • Acts as in-country project management focal point for all HR projects and queries.
  • Acts as safeguarding focal point.
  • Coordinate staff welfare initiatives.


Legal and Compliance

  • Ensure staff visas, permits and registration are obtained, tracked, and renewed in a timely manner.
  • Develop and manage control systems to prevent or handle violations of legal guidelines and internal policies, evaluating the efficiency of controls and improving them continuously.
  • Monitor Ukrainian legislation and ensures timely compliance with statutory requirements.
  • Maintain a register of in-country professional advisors e.g. lawyers, immigration services.


Capacity building & Reporting

  • Train and mentor HR staff.
  • Lead implementation of new HR policies and procedures as released by HQ.
  • Produce quality and timely reports for donors and HQ.




  • Bachelor’s Degree in a relevant field.
  • Fluency in English and Ukrainian, written and verbal.
  • Minimum 5 years of relevant work experience, at least 2 of which should be with an NGO, international organisation, or international company.
  • Sound knowledge of Ukrainian labour legislation.
  • Proficiency in Microsoft Office tools and experience with database management.
  • Experience as a user or admin of HRIS
  • Experience in relating with government authorities


Nice to Have:

  • Previous experience in the humanitarian sector
  • General knowledge of donor regulations
  • Payroll experience
  • Existing knowledge of INSO and affinity with its mission


Personal Attributes

  • Strategic thinker able to manage multiple priorities and work to set deadlines.
  • Ability to identify issues, analyse them and participate in their resolution.
  • Excellent communication, organizational, and managerial skills.
  • Demonstrated understanding of humanitarian principles and practices.
  • Ability to work effectively and efficiently unsupervised.
  • Strong work ethic and capacity to take responsibility for his/her own actions.


 How to Apply

 Please send the following to and reference “HR Manager” in the subject line of the email.

  • Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO.
  • Updated CV.

Please do not send any additional information.  Only shortlisted candidates will be contacted.


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This postion is closed
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