Information Manager- Horn of Africa
based in Hargeisa, Somaliland
-based in Hargeisa, Somaliland

Closing date- 25th June 2021

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international charity that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions. The organisation has grown from an innovative start-up to become a globally recognised charity and a valuable component of the humanitarian safety coordination system.

Today, with more than 1000 employees globally, INSO provides daily support to 1000 NGOs operating in 14 of the world’s most insecure countries and has earned a strong reputation for its performance, principles, and professionalism.

As of April 2019, INSO is registered as a charity in the Netherlands with its global headquarters now based in The Hague, the international city of peace and justice.

INSO Horn of Africa

INSO Somalia/Somaliland and Kenya constitute the Horn of Africa Region; these countries seek to address the growing challenges of safety in the NGO community through the provision of specialized, coordinated, and focused safety management support. It recognizes the insecure operating environment all NGOs face and the collective value of enhancing safety preparedness and support. The project provides the NGO community with its own safety focal point and tailored safety support services through 3 main services: Research & Analysis (provision of regular reports, safety risk assessments and briefings); Capacity building (provision of various trainings); and Response (provision of support to crisis management in response to critical incidents).

Job Summary

The primary aim of the position is to develop high quality data visualization products including maps and graphs, effectively manage INSO’s database as well as the registration process of INSO’s partners.  The successful candidate will have a strong background in GIS and Information Management, be inquisitive and detail oriented, and have significant experience building and leading high performing teams. The anticipated start date for this position is 1st August.

Major Responsibilities

GIS Activities
* Identify map information needs and sources in collaboration with the Operations team.
* Collect geographical data for analysis and presentation.
* Produce high quality maps, graphs, and other products to support INSO’s analysis and facilitate NGOs’ understanding of the conflict.
* Provide GIS-relevant inputs on field missions intended to gather data for INSO outputs, including maps.

Incident Database Management
* Ensure that information contained in INSO Horn of Africa’s Incident Database is correctly categorized, promptly updated and of easy access to its users.
* Monitor the accuracy and quality of data inserted by Operations Team.

* Monitor the registration and update of INSO-registered partners through INSO’s Partners Portal.

* Supervise and support the Information Officer, GIS Officer, and IT/Logistics Assistant

Technical Support
* Closely work with Programs and Training Departments to understand and respond to their needs
* Train Information Officer and other staff with data-entry responsibilities on Database Management.
* Manage and regularly update SharePoint folders with relevant materials.
* Elaborate materials for advertising INSO services under the guidance of the correspondent departments.
* Assist in implementation of IT and Information policies.

Mandatory Requirements:

* Master’s degree or equivalent in GIS, Geography, Information Systems, or relevant field.
* Fluency in English (written and spoken).
* 3-5 years of experience in GIS and data visualization in a similar humanitarian organization and context.
* Extensive experience with ArcGIS for data management and manipulation, strong ArcGIS technical skills including creating topologically correct shapefiles and geodatabases.
* Knowledge and understanding of theories, concepts and approaches relevant to GIS and the management of information in crises contexts.
* Strong cartographic skills, including the development of templates and adherence to cartographic standards are highly desirable.
* Extensive experience with Excel.
* Familiarity with QGIS and online-geoservices (such as highly is desirable.
* Knowledge of Adobe Illustrator.

Preferred Requirements

* Experience in security and/or political mapping.
* Knowledge of analytical software (Tableau, SPSS, PowerBI).
* Prior knowledge of the Horn of Africa context is an asset, working experience in this region a plus.
* Working experience with humanitarian organizations, particularly with NGOs.
* Staff management experience.

Key Personal Competencies:

* Ability to identify issues, analyse and participate in the resolution of issues/problems.
* Excellent communication, organizational and managerial skills.
* Demonstrated understanding of humanitarian principles and practices.
* Ability to work effectively and efficiently unsupervised.
* Strong work ethic and capacity to take responsibility for his/her own actions.
* Meeting of tight deadlines, with the availability to work during weekends if necessary.
* The holder must safeguard the access of information by unauthorized parties.

INSO’s Safeguarding Policy:

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.
As such, the following safe recruitment practices will be applied:
* All offers of employment will be conditional on receiving at least two satisfactory professional references;
* INSO will ask candidates about significant gaps in employment history or frequent changes of employer and address;
* All essential qualifications and relevant professional accreditations and memberships will be verified;
* The successful candidate will be required to provide a valid proof of identity (passport, ID card);
* All new hires will receive an orientation in INSO’s safeguarding policy and procedures and associated documents (Code of Conduct, Whistleblowing etc.);
* All new hires will be required to sign and abide by the Code of Conduct as a condition of employment.

Terms & Conditions: 12-month contract with expected start date on 1st August 2021, €4,550 per month salary, 4 calendar days annual leave per month, 7 days of R&R every three months, €1,250 allowance each R&R cycle, housing, global medical coverage (excluding USA) and USD $200,000 AD&D coverage.

How to apply:

Interested applicants are requested to send the following to and reference “Information Manager” in the subject line of the email. Only shortlisted candidates will be contacted.

* Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO Horn of Africa (2-page maximum).
* Updated CV (5-page maximum).
* 3 to 4 relevant map examples created by the applying candidate in the past.

Please do not send any additional information (such as copies of certificates, copies of diplomas, other writing samples, etc.) and keep the total size of your application under 2MB if possible.